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People are the heart and soul of any business.In order for your business to truly succeed,it's vital that you manage them effectively.Managing People will show you just how easy this process can be!Whether you're looking for ways to deal with problem employees or strategies to keep the whole team happy,Managing People is the key.Everything you need to know is here!

CHAPTER 1 THE TWENTY-FIRST CENTURY MANAGER

History

Quality of Life

Changing Workforce

Challenges

Values

Learning

Partners and Coaches

New Role of The Manager

Future Leaders

Styles of Leadership

Delegation

Productivity

Staffing

Continuous Improvement

Balance

CHAPETR 2 COACHING FOR MANAGERS

What Does Coaching Involve?

The Traditional Approach

The Essence of Coaching

Organizatonal Benefits

……

CHAPETR 3 MOTIVATION

CHAPETR 4 LEADERSHIP

CHAPETR 5 MAKING WORK FUN

CHAPETR 6 BUILDING A TEAM

CHAPETR 7 POWER TO THE PEOPLE!

CHAPETR 8 COMMUNICATION

CHAPETR 9 MANAGING CHANGE

CHAPETR 10 CONFLICT RESOLUTION

CHAPETR 11 PERFORMANCE REVIEWS

CHAPETR 12 ADVICE ON HIRING

CHAPETR 13 NEW EMPLOYEE ORIENTATION

CHAPETR 14 RETENTION AND RECOGNITION

CHAPETR 15 MANAGING PROBLEM EMPLOYEES

CHAPETR 16 FIRING PROBLEM EMPLOYEES

INDEX

Bob Adams,is a widely recognized expert on business techniques.He is president of Adams Media Corporation,a leading publisher of business and career books and software,He holds and MBA from Harvard Business School and is frequently quoted in business publ

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