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This guide presents new ideas for making much more informed decisions about people tactics, policies, and practices. It offers qualitative insights as the tools to help companies to make much more astute human capital decisions are hard to copy.

Preface

Introduction:The Last Asset

PARTⅠ:Principles

1.Insist on Systems Thinking

2.Get the Right Facts

3.Focus on Value

PART Ⅱ Tools

4.Defining Human Capital Strategy

5.Understanding Your Internal Labor Market

6.Buklding Your Strategy

PART Ⅲ Applications

7.The People Sde of Strategic Shifts

8.Making Acquisitions Word

9.Better Linking To Work

10.The Impokcations of Business Risk

PART Ⅳ: Implications

11.The Investor's Perspective

12.New Roles for Chief Executive Officers and Other Leaders

13.Managing Your Personal Human Capital

14.Into the Future:A Boardroom Conversation

Appendices

A:The Research Roots of the Six-Factor Framework

B:The Intellectual Foundations of the New Science

Notes

Index

HAIGR.NALBANTIANM,RICHARD A.GUZZO,DAVE KIEFFER,and JAY DOHERTY are principals of Mercer Human Resource Consulting,cofounders of the Strategy and Metrics group,and are the chief architects of ght groumdbreaking thery,tools,and processes described in this b

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