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　　Most of us think of leaders as courageous risk takers,

orchestrators of major events-in a word, heroes. Yet while such

figures are inspiring and admirable, Harvard Business School

Professor Joseph Badaracco argues that their larger-than-life

accomplishments are simply not what makes the world work. What

does, he says, is the sum of millions of small yet consequential

decisions that men and women working far from the limelight make

every day: how a line worker for a pharmaceutical company responds

when he discovers a defect in a product's safety seal; how a

manager deals with a valued employee suspected of stealing; how a

trader handles a transaction error that will cost a client

money.Badaracco calls them "quiet leaders"-people who choose

responsible, behind-the-scenes action over public heroism to

resolve tough leadership challenges. These individuals don't fit

the stereotype of the bold and gutsy leader, and they don't want

to. What they want is to do the "right thing" for their

organizations, their coworkers, and themselves-but inconspicuously

and without casualties. They do so by being baldly realistic about

the complexities of their own motives and those of the dilemmas

they face. In today's fast and fluid business world, nothing is as

it seems. And they know it.Drawing from a four-year study of quiet

leadership, Badaracco presents eight practical and counterintuitive

guidelines for confronting situations in which right and wrong seem

like moving targets. Grounding each strategy in an engaging story,

he shows how these "non-heroes" succeed by managing their political

capital, buying themselves time, bending the rules, and more.From

leaders in the executive suite to aspiring leaders in the office

cubicle, Leading Quietly compellingly shows how patient, everyday

efforts can add up to a better company and even a better

world.Joseph L. Badaracco Jr. is a Professor at Harvard Business

School, the Chair of the M.B.A. Elective Curriculum, and the author

of Defining Moments: When Managers Must Choose between Right and

Right (ISBN 0875848036, HBS Press, 1997).

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　　Joseph L. Badaracco Jr. is a Professor at Harvard Business

School, the Chair of the M.B.A. Elective Curriculum, and the author

of Defining Moments: When Managers Must Choose between Right and

Right (ISBN 0875848036, HBS Press, 1997).

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